This article explains how SMS-based Two-Factor Authentication (2FA) works, what you are consenting to when you provide a mobile number, and how to opt out of SMS verification.
About SMS-Based 2FA
After completing supplier registration, you will be required to configure Two-Factor Authentication (2FA), also known as Multi-Factor Authentication (MFA). This is a mandatory security requirement that adds a second verification step in addition to your username and password.
When you choose SMS as your verification method, Unimarket sends a one-time access code to your mobile phone each time you sign in.
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Prerequisites
Before using SMS-based 2FA, ensure that:
- You have completed supplier registration.
- You have access to the Supplier Portal login page.
- You have a mobile phone capable of receiving SMS messages.
- You choose SMS, as your preferred 2FA verification method.
Limits and Notes
- SMS-based 2FA is optional as a verification method, but 2FA itself is mandatory.
- Mobile carrier message and data rates may apply.
- Mobile carriers are not responsible for delayed or undelivered messages.
- SMS delivery depends on mobile network availability.
- If you opt out of SMS verification, you must configure an alternative 2FA method to access the Supplier Portal.
Enable SMS-Based 2FA
Step 1: Select SMS as Your 2FA Method
- During the 2FA setup process, select SMS as your preferred verification method.
- Result: You will be prompted to enter a mobile phone number.
Step 2: Provide Your Mobile Number
- Enter the mobile phone number where you want to receive verification codes.
- Result: By providing your mobile number, you consent to receive SMS messages from Unimarket for 2FA purposes.
Step 3: Complete Verification
- Enter the one-time code sent to your mobile phone.
- Result: SMS-based 2FA is activated for your account.
What Messages Will I Receive?
- SMS messages are used exclusively for 2FA verification. Unimarket does not use this SMS service for marketing or promotional messages.
Example message:
"123456 is your verification code for Unimarket. Please enter this code to verify your login."
Opt Out of SMS Verification
You can unsubscribe from SMS-based 2FA at any time.
- Reply STOP to the SMS short code.
- Wait for the confirmation message confirming your unsubscribe request.
- Result: You will no longer receive 2FA verification codes via SMS.
The next time you log in, select Try Another Method and configure an alternative authentication method (e.g. QR code scanning).
SMS Verification Troubleshooting Chart
| Issue | Resolution |
|---|---|
| I did not receive the one-time code via SMS text message. | 1. Verify that the mobile number on your account is correct. 2. Confirm that your device can receive SMS messages. 3. Check whether you previously opted out of SMS messages by replying STOP in the authentication text message thread. 4. Sign in to your Unimarket account again to generate a new one-time verification code. 5. If the issue continues, contact Unimarket Support (support@unimarket.com) and request a 2FA reset. |
| I unsubscribed accidentally | When signing into your Unimarket profile, select Try Another Method in your Authenticator app or contact Unimarket Support (support@unimarket.com) for a 2FA reset. |
| I am having issues with the SMS service | Submit a support request through Unimarket Support (support@unimarket.com). Provide details of the issue, including your email address and any error messages received. |
Privacy
Information about how personal data is collected, used, and protected is available in the Privacy Policy.