Forgotten/Reset Password

  • Updated

If you have forgotten your password or need to reset it for any reason, you can request a temporary one and set a new permanent password directly from the supplier login page.

 

Prerequisites

  • Audience: Supplier (Existing User)

  • Intent: Reset a forgotten password

  • Credentials: You must know the user login email address associated with your profile.

 

Steps

Request a Password Reset

  1. Go to the relevant supplier login screen for your region:

  2. On the login screen, select Forgot password?

  3. In the Email Address field, enter the user login email address for your profile.

  4. Select Continue.

 

Confirm Request and Set New Password

  1. Check your email inbox for a password reset email from Unimarket.

  2. Select Confirm within the email.

The Change Your Password screen will appear.

  1. Insert your desired new password in the New Password field.

  2. Re-enter the new password in the Re-enter New Password field.

  3. Select Reset Password.

 

Results/Validation

Your password has been successfully reset. You can now log in using your new password.

 

What's Next/Related

  • Password Management (for additional information about password requirements and management)
  • You can also watch a short video on this process.