How to Login

To log into your Unimarket supplier profile, go to the relevant login page for your zone:

 

NZ - https://supplier.unimarket.co.nz

AU - https://supplier.unimarket.com.au

US - https://supplier.unimarket.com

You can review this short video or follow the instructions below: 

 

Enter your email address and select Go.

Enter your password and select Login.

Note: If you do not remember your password, refer to instructions on how to update your password.

 

When creating or resetting a password, there are no fixed rules to what is required apart from a minimum length of 8 characters. A password strength meter is displayed which will update the strength level as the password is being entered.

 

Watch this short video or read below to find out more information about managing your password:

 

All passwords must be of ‘moderate’ strength for it to be accepted by Unimarket.

This strength algorithm is more secure than requesting users enter passwords of a certain length with certain characters, e.g. “Password1" - it has 8 characters, lower case, upper case and a digit but is also very easy to guess.

 

Blocked Passwords

To ensure the passwords are secure, we have blocked the following words contained in a password.

• The user's first name
• The user's last name
• The user's username
• The community/supplier's name and display name
• "Unimarket"

 

Tips for a safe password

Use uncommon words, non-standard uppercasing, creative spelling, exclude your name and company's name. Also avoid using information that others might know about you or could easily find out.

Examples:

• Your pet's name
• Your nickname
• Your street name
• Don't use common words

Avoid simple words, phrases, and patterns that are easy to guess. Examples:

• Obvious words and phrases like "password" or "letmein"
• Sequences like "abcd" or "1234"
• Keyboard patterns like "qwerty" or "qazwsx"
• Any examples in this article, like "sPo0kyH@ll0w3En" or "uP@8cCe!"

Avoid obvious substitutions like o -> 0, e -> 3 and if adding uppercase letters, put them in the middle of a word rather than the start.

Watch this short video to learn how to update your password within Unimarket or you can read below for instructions: 

 

To update your password from the home screen, navigate to the User Menu on the top right > select My Account from the drop down menu.

 

Once you have landed on the My Account page, click Change Password. 

 

The Change Password screen will appear where you can update your password > Enter your current password in the Current Password field.

Note: If you have received a temporary password via email, we recommend you copy/paste the temporary password and insert in the Current Password field.

 

Enter your password in the New Password field > Retype your new password in the Confirm New Password field.

All passwords must be of ‘moderate’ strength for it to be accepted by Unimarket.

Once you have inserted your current password, new password and confirmed your new password, select Update.

Note: For further information, refer to help article Password Management.

 

If your password has been entered incorrectly more than 5 times, your login access will become locked for security purposes and you will see the following message:

 

"User account is locked due to too many failed login attempts. Please use the "Forgotten Password?" link below to reset your password and unlock account"?

 

Unlocking your Account

To unlock your account, go to the relevant login page for your zone > select "Forgotten Password?" > enter your email address > check the "I'm not a robot" captcha box > click Reset

You will receive a temporary password in your email inbox to unlock your login access.

Note: To update your password, refer to instructions on Update Password

 

Unlocking an account as an Administrator 

If you are an Administrator, go to the relevant login page for your zone and login > select Profile on the left side > click on Users.

 

Change the State filter to Locked > select Search

 

Click Edit next to the relevant user (the page will indicate when the account became locked) > select Unlock > and click OK.