If you see the message “This invitation has been canceled and can no longer be accepted”, the original invitation was withdrawn (by your customer) before it was accepted. The invitation link is no longer valid and cannot be used to complete your supplier registration.
Resolution Steps
- Verify that you are using the most recent supplier registration link sent, from your customer.
- Contact your customer, to confirm whether the invitation was canceled.
- Request that a new invitation be sent from your customer.
- Open the new invitation and complete the registration process, by clicking on the new registration link.
Limits & Notes
- A canceled invitation cannot be reactivated.
- The original invitation link remains invalid. Even if the email that contains the link still exists, in your email inbox.
- Only the invitation sender or an authorized Administrator, can create a new supplier registration invitation and link.