Summary
Unimarket is a closed, customer-invitation-based Marketplace. This article provides a step-by-step guide for new suppliers to register, complete their company profile, and establish their presence (or "store") in the Unimarket Supplier Directory for trading with existing customers.
Prerequisites
Audience: New Supplier
Intent: Register a new company profile in Unimarket after receiving an invitation.
Invitation: You must have received a customer's invitation via a bid notification, public URL, or a direct email link.
Note on Duplicates: If you have an existing profile and your customer is requiring to create a new profile. Ensure the new business/trading name is different from the existing one, to avoid creating duplicate profiles.
Note: If you already have a company Unimarket profile, view instructions on how to link a new customer to your existing profile. |
Steps
Initiate Registration and Enter Preliminary Information
This step establishes your user login and initial company details.
Access the registration link provided in the customer's invitation.
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Enter your company's preliminary information and your desired user login details, ensuring all required fields (marked with a red asterisk) are completed.
Business or Trading Name: Insert your company's business or trading name.
Currency: Select your desired currency. If a drop-down is not present, the field will display the currency elected by the customer.
Time Zone: Select the desired time zone. Note: This cannot be updated once the profile is created.
Country: Choose the applicable country.
First/Last Name: The name associated with the user login.
Your Email Address: The email address for user login access.
Password: Enter at least 8 characters. The password must include at least 3 of the following: a lower-case letter, an upper-case letter, a number, or a special character (such as
!@#$%^&). Passwords should not contain multiple repeated characters (e.g., aaa or 777).Confirm Password: Re-enter the content of the Password field.
Check the "I'm not a robot" box.
Select Register.
Complete Company Profile Setup
After successful registration, you will be taken to the Company Profile Setup screen to enter your company's most pertinent details. Complete all mandatory fields (marked with a red asterisk).
| Supplier Region | Action Required |
|---|---|
| US Suppliers | Select Company/Organization, insert your Company or Trading Name, and key in your company's Legal Business Name. |
| AU Suppliers | Select Company/Organisation, insert your Company or Trading Name, and key in your company's Legal Business Name. |
| NZ Suppliers | Select Company/Organisation, insert your Company or Trading Name, key in your company's Legal Business Name, and enter your New Zealand Business Number (NZBN) in the Business Number field. |
Add Physical and Remittance Addresses
Insert your physical address information in the mandatory fields (marked with a red asterisk).
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If your remittance address is the same as your physical address, check the Same as Physical Address box.
Note: Your remittance name should be the name you wish your payment to be made out to.
Click OK.
Complete Additional Requirements (if applicable)
Tax Profile (US Suppliers only): If required by the customer, you will be directed to the Tax Profile page. Choose the appropriate form (W-9, W-8BEN, or W-BEN-E) and complete all mandatory fields. See the related help article Submitting & Updating Tax Profile.
Note: If you do not have the information and need someone else in your organization to complete, you can set them up as a User under the Profile drop-down menu. |
Upload Certificates & Documents: If your customer has requested Certificates of Insurance or other documents, see the related help article Managing Certificates & Documents.
Update Payment Details: See the related help article Updating Your Payment Details (US Suppliers) or Updating Your Payment Details (AU/NZ Suppliers).
Results/Validation
Check Registration Status
You can check which registration requirements are complete by following these steps:
Click the Home icon.
Under the Customers header, locate the applicable customer.
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Hover over the icon under the Requirements column. A pop-up will appear, outlining the community's requirements and your completed profile sections.
Yellow Exclamation icon: One or more requirements are incomplete.
Green Check icon: All requirements are completed.
Once all requirements are completed, the customer will review and approve the profile. Trading will commence upon customer approval. For status inquiries, please contact your customer's contact person.
View Profile Customer Status
To see your connection status with customers linked to your profile:
Select the Home icon on the left side panel.
Scroll down to the header titled Customers.
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Review the status under the Status column:
Connected: Trading is enabled between this community and your profile.
Pending: The connection is pending. The community must connect (enable) the supplier before trading can commence. Contact your community contact person for an update.
Disconnected: This community does not wish to trade with the supplier. Contact your community contact person for more insight, as they are the only ones who can connect/disconnect supplier profiles.