Registering a New Company Supplier Profile

Unimarket is a closed and customer invitation based Marketplace. 

A company supplier profile means your entity (business, government, institution etc.) will be the vendor.

Suppliers registering in Unimarket, will be assigned a profile that functions as a "store". Your store establishes your presence in the Unimarket Supplier Directory, that can be viewed by existing customers. 

Existing customers are able to:

• View your store's profile information
• Create purchase orders against your store
• View your store's catalogs and
• Receive invoices from you via your store.

There are a couple of ways the supplier registration process can be initiated:

1. If you are invited to participate in a customer's bid, you may receive an email notification or the customer will post a public link/URL to the bid.
2. A customer may invite you to join a their eMarketplace via an email link.
   • If you have an existing profile and your customer is requiring to create a new profile. Avoid duplicate profiles, by ensuring the new business/trading name is not the same as the existing profile business/trading name. 

Supplier Registration

Whichever way you begin the registration process, your action item will be to enter your company's preliminary information and enter desired email address.

This information is very important, so please:

• Insert information in all required fields marked with a red asterisk.
  • Business or Trading Name field: Insert your company's business or trading name.
  • Currency field: The currency used/elected by the customer for payment disbursements (if there is no option to change). If a dropdown is present in the field, select your desired currency.
  • Time Zone field: Select desired time zone. Once supplier profile is created, the time zone cannot be updated.
  • Country field: Choose applicable country.
  • First/Last Name fields: The first and name that will be associated with user login.
  • Your Email Address field: The desired email address, to be used for user login access.

Once completed, check the "I'm not a robot" box and > select Register.

Company Profile Setup

Once your registration is successful, you will be taken to the Company Profile Setup screen, to enter your company's most pertinent profile information.

Mandatory fields are identified with a red asterisk and must be completed before being able to proceed.

For U.S. Suppliers:

Select Company/Organization > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name.

For AU Suppliers:

Select Company/Organisation > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name.

For NZ Suppliers:

Select Company/Organisation > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name > in the Business Number field, enter your New Zealand Business Number (NZBN)

Add Physical/Remittance Addresses

Insert your physical address information, in the mandatory fields marked with a red asterisk.

If your remittance address is the same as your physical address, check the "Same as Physical Address" box. Your remittance name should be the name you wish your payment to be made out to (in most cases this would be the company name).

Once completed, click 'OK'. 

Tax Profile (US Suppliers only)

If the customer you are connecting with requires the Tax Profile to be completed, you will be taken directly to the Tax Profile page.

Choose appropriate tax profile form (W-9, W-8BEN or W-BEN-E) > complete mandatory fields marked with a red asterisk.

Upload Certificates & Documents

If your customer has requested Certificates of Insurance or documents, refer to help article Managing Certificates & Documents for additional information.

Updating Payment Details

For US suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (US Suppliers).

For AU/NZ Suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (AU/NZ Suppliers).

Did I Complete My Registration?

Suppliers can determine if the registration requirements have been completed, by clicking the Home icon > under Customers header, locate the applicable customer. 

Under the Requirements column, hover over the icon.

• Yellow Exclamation icon means one or more requirements are incomplete.
• Green Check icon means all requirements are completed.

A pop-window will appear. 

The first column outlines the community's registration requirements > and the second column reflects the completed portions of profile. 

Once all the requirements are completed, the customer will review/approve the profile. To ensure it aligns with their expectations. Upon approval, the customer will connect the profile to their community and trading will commence.

For any inquires regarding the profile status, please reach out to your customer's contact person.

Profile Customer Status

Suppliers can view their connection status with customers linked to their profile:

By selecting the Home icon, on left side panel > scroll down, to header titled Customers > review status, under Status column.

• Connected: Trading is enabled between this community and supplier.
• Pending: The community-supplier connections is pending. The community must connect (enable) the supplier before trading can commence. We recommend reaching out to your community contact person to inquiry when the status will reflect connected.
• Disconnected: This community does not wish to trade with the supplier. To receive more insight regarding the status, we recommend reaching out to your community contact persons. As they are the only person who can connect/disconnect supplier profiles.