Registration

  • Registering a New Company Supplier Profile

    Unimarket is a closed and customer invitation based Marketplace. 

    A company supplier profile means your entity (business, government, institution etc.) will be the vendor.

    Suppliers registering in Unimarket, will be assigned a profile that functions as a "store". Your store establishes your presence in the Unimarket Supplier Directory, that can be viewed by existing customers. 

    Existing customers are able to:

    • View your store's profile information
    • Create purchase orders against your store
    • View your store's catalogs and
    • Receive invoices from you via your store.

    There are a couple of ways the supplier registration process can be initiated:

    1. If you are invited to participate in a customer's bid, you may receive an email notification or the customer will post a public link/URL to the bid.
    2. A customer may invite you to join a their eMarketplace via an email link.
      • If you have an existing profile and your customer is requiring to create a new profile. Avoid duplicate profiles, by ensuring the new business/trading name is not the same as the existing profile business/trading name. 

    Note: If you already have a company Unimarket profile, view instructions on how to link a new customer to your existing profile.

     

    Supplier Registration

    Whichever way you begin the registration process, your action item will be to enter your company's preliminary information and enter desired email address.

    This information is very important, so please:

    • Insert information in all required fields marked with a red asterisk.
      • Business or Trading Name field: Insert your company's business or trading name.
      • Currency field: The currency used/elected by the customer for payment disbursements (if there is no option to change). If a dropdown is present in the field, select your desired currency.
      • Time Zone field: Select desired time zone. Once supplier profile is created, the time zone cannot be updated.
      • Country field: Choose applicable country.
      • First/Last Name fields: The first and name that will be associated with user login.
      • Your Email Address field: The desired email address, to be used for user login access.
      • Password: Enter at least 8 characters. Including at least 3 of the following type of characters: a lower-case letter, an upper-case letter, a number, a special character (such as: !@#$%^&). Passwords should not contain multiple repeated characters like (aaa or 777).
      • Confirm Password: Re-enter the content in the Password field.

    Once completed, check the "I'm not a robot" box and > select Register.

     

    Company Profile Setup

    Once your registration is successful, you will be taken to the Company Profile Setup screen, to enter your company's most pertinent profile information.

    Mandatory fields are identified with a red asterisk and must be completed before being able to proceed.

     

    For U.S. Suppliers:

    Select Company/Organization > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name.

     

    For AU Suppliers:

    Select Company/Organisation > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name.

     

    For NZ Suppliers:

    Select Company/Organisation > in Company or Trading Name, insert your company's business or trading name > in the Legal Business Name field, key in your company's legal business name > in the Business Number field, enter your New Zealand Business Number (NZBN)

     

    Add Physical/Remittance Addresses

    Insert your physical address information, in the mandatory fields marked with a red asterisk.

    If your remittance address is the same as your physical address, check the "Same as Physical Address" box. Your remittance name should be the name you wish your payment to be made out to (in most cases this would be the company name).

    Once completed, click 'OK'. 

     

    Tax Profile (US Suppliers only)

    If the customer you are connecting with requires the Tax Profile to be completed, you will be taken directly to the Tax Profile page.

    Choose appropriate tax profile form (W-9, W-8BEN or W-BEN-E) > complete mandatory fields marked with a red asterisk.

    Note: If you do not have the information and need someone else in your organization to complete, you can set them up as a User under the Profile drop-down menu. For additional instructions to update your Tax Profile, refer to help article Submitting & Updating Tax Profile.

     

    Upload Certificates & Documents

    If your customer has requested Certificates of Insurance or documents, refer to help article Managing Certificates & Documents for additional information.

     

    Update Payment Details

    For US suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (US Suppliers).

     

    For AU/NZ Suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (AU/NZ Suppliers).

     

    Did I Complete My Registration?

    Suppliers can determine if the registration requirements have been completed, by clicking the Home icon > under Customers header, locate the applicable customer. 

    Under the Requirements column, hover over the icon.

    • Yellow Exclamation icon means one or more requirements are incomplete.
    • Green Check icon means all requirements are completed.

    A pop-window will appear. 

    The first column outlines the community's registration requirements > and the second column reflects the completed portions of profile. 

     

    Once all the requirements are completed, the customer will review/approve the profile. To ensure it aligns with their expectations. Upon approval, the customer will connect the profile to their community and trading will commence.

    For any inquires regarding the profile status, please reach out to your customer's contact person.

     

    Profile Customer Status

    Suppliers can view their connection status with customers linked to their profile:

    By selecting the Home icon, on left side panel > scroll down, to header titled Customers > review status, under Status column.

     

    • Connected: Trading is enabled between this community and supplier.
    • Pending: The community-supplier connections is pending. The community must connect (enable) the supplier before trading can commence. We recommend reaching out to your community contact person to inquiry when the status will reflect connected.
    • Disconnected: This community does not wish to trade with the supplier. To receive more insight regarding the status, we recommend reaching out to your community contact persons. As they are the only person who can connect/disconnect supplier profiles.  
  • Linking A New Customer To An Existing Profile

    Unimarket is a closed and customer invitation based Marketplace. 

    Once the supplier receives, the invitation to register from the new customer. The information provided below will assist, with linking the new customer to the existing profile.

    Suppliers with an existing Unimarket profile and a user login, can link a new customer utilizing the supplier invitation link provided by the new customer. 

    Note: If you have forgotten your password, please refer to Forgotten/Reset Password. If you are having trouble logging in or unsure if you have login access, please contact our Unimarket Support Team at support@unimarket.com.

     

    Link A New Customer

    To link a new customer, click on the registration link that was sent to you by the new customer but DO NOT register. Instead, go to the top right-hand corner and click Already registered? Login > enter your username and password to log in.

     

    Once logged in, you will see you new customer linked to your profile on the Your Profile page under Customers. If you do not see your customer listed, please ensure you are logged out of your supplier portal and then click the registration link provided by your customer again and log in. 

     

    Add/Update Contacts

    To add/update contacts, refer to instructions on Managing Your Contacts.

     

    Manage Customer Email Contract Preferences

    To update new/existing customer contacts, refer to instructions on View and Manage Customers. 

     

    Did I Complete My Registration?

    Suppliers can determine if the registration requirements have been completed, by clicking the Home icon > under Customers header, locate the applicable customer. 

    Under the Requirements column, hover over the icon.

    • Yellow Exclamation icon means one or more requirements are incomplete.
    • Green Check icon means all requirements are completed.

    A pop-window will appear. 

    The first column outlines the community's registration requirements > and the second column reflects the completed portions of profile.

     

    Once all the requirements are completed, the customer will review/approve the profile. To ensure it aligns with their expectations. Upon approval, the customer will connect the profile to their community and trading will commence.

    For any inquires regarding the profile status, please reach out to your customer's contact person.

     

    Profile Customer Status

    Suppliers can view their connection status with customers linked to their profile.

    By selecting the Home icon, on left side panel > scroll down, to header titled Customers > review status, under Status column.

     

    • Connected: Trading is enabled between this community and supplier.
    • Pending: The community-supplier connections is pending. The community must connect (enable) the supplier before trading can commence. We recommend reaching out to your community contact person to inquiry when the status will reflect connected. 
    • Disconnected: This community does not wish to trade with the supplier. To receive more insight regarding the status, we recommend reaching out to your community contact persons. As they are the only person who can connect/disconnect supplier profiles.  
  • Become A New Supplier

    Unimarket is a closed and customer invitation based Marketplace. 

     

    Become A New Supplier In Unimarket

    To obtain a list of customers in partnership with Unimarket, please visit our website unimarket.com. 

    Customer's name and logo will appear under header titled, Unimarket provides the source-to-pay solutions of choice for > click the left or right arrow, to locate desired customers.

     

    Once the desired customer(s) is selected, please reach out to their Community Administrator (located in the procurement or purchasing department) for further assistance with potentially becoming a supplier.

    Note: When the customer sends the supplier invitation, this help article link will assist with registering and our Unimarket Supplier FAQ article.

     

  • Registering a New Individual Supplier Profile

    Unimarket is a closed and customer invitation based Marketplace. 

    An individual supplier profile means you are a person registering yourself as a vendor; not representing an entity such as a business, government or institution.

    Suppliers registering in Unimarket, will be assigned a profile that functions as a "store". 

    Customers that are connected to your profile are able to:

    • View your profile information
    • Create purchase orders with you
    • Receive invoices from you 

    There are a couple of ways the supplier registration process can be initiated:

    1. If you are invited to participate in a customer's bid, you may receive an email notification or the customer will post a public link/URL to the bid.
    2. A customer may invite you to join a their eMarketplace via an email link.

    Note: If you already have an individual Unimarket profile, view instructions on how to link a new customer to your existing profile.

     

    Supplier Registration

    Whichever way you begin the registration process, your action item will be to enter preliminary information and the desired email address.

    This information is very important, so please:

    • Insert information in all required fields marked with a red asterisk.
      • Business or Trading Name field: Insert your first and last name.
      • Currency field: The currency used/elected by the customer for payment disbursements (if there is no option to change). If a dropdown is present in the field, select your desired currency.
      • Time Zone field: Select desired time zone. Once supplier profile is created, the time zone cannot be updated.
      • Country field: Choose applicable country.
      • First/Last Name fields: The first and name that will be associated with user login.
      • Your Email field: The desired email address, to be used for user login access.
      • Password: Enter at least 8 characters. Including at least 3 of the following type of characters: a lower-case letter, an upper-case letter, a number, a special character (such as: !@#$%^&). Passwords should not contain multiple repeated characters like (aaa or 777).
      • Confirm Password: Re-enter the content in the Password field.

    Once completed, check the "I'm not a robot" box and > select Register

     

    Company Profile Setup

    Once you complete the initial registration page, you will be taken to the Company Profile Setup screen.

    Mandatory fields are identified with a red asterisk and must be completed before being able to proceed.

     

    Company Details Section

    Select Individual > in Company or Trading Name, enter your first and last name > in the First Name field, insert your first name and > in Last Name field, key in your last name.

     

    Tax Details Section (US Suppliers Only)

    • Tax Identification Type: Select SSN.
    • Tax Identification Number:  Insert your SSN number, in the following format 199-99-9999.

     

    About Section

    • Categories Supplied: Search this field for the product or services you are providing to your customer. If you do not see a match, choose a category that is similar. 
    • Default Category: This field should auto populate after you enter your selection in the Categories Supplied field. If you enter more than one selection in the Categories Supplied field you can alter this to your preferred default category. 
       

    Physical/Remittance Addresses

    Insert your physical address information, in the mandatory fields marked with a red asterisk.

    If your remittance address is the same as your physical address, check the "Same as Physical Address" box. Your remittance name should be the name you wish your payment to be made out to (this will typically be your first and last name for an individual registration).

    Once completed, click 'OK'. 

     

    Tax Profile (US Suppliers only)

    If the customer you are connecting with requires the Tax Profile to be completed, you will be taken directly to the Tax Profile page.

    Choose appropriate tax profile form (W-9 for an individual registration) > complete mandatory fields marked with a red asterisk. 

     

    If Create W-9 is selected, the In Progress W-9 tab will appear to complete the following fields:

     

     

    • Name of entity/individual: First and Last Name
    • Business name/disregarded entity name: First and Last Name
    • U.S. taxpayer identification number Type: Select SSN
    • Tax ID: Enter your SSN number, in the following format 199-99-9999.
    • Business Classification: If you are registering as an individual, select None.
    • Are you involved in Federal debarment proceedings? : If you have been contacted by the Federal Government about debarment or suspension, select Yes. If not applicable, click No. 

     

    Once completed, select Submit > a pop-up box will appear to read the Certification information.

    If agreed, enter your first and last name in the Name of Submitter field > select Submit.

     

    Upload Certificates & Documents

    If your customer has requested Certificates of Insurance or documents, refer to help article Managing Certificates & Documents for additional information.

     

    Update Payment Details

    For US suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (US Suppliers).

     

    For AU/NZ Suppliers: For additional instructions to update Payment Details, refer to help article Updating Your Payment Details (AU/NZ Suppliers).

     

    Did I Complete My Registration?

    Suppliers can determine if the registration requirements have been completed, by clicking the Home icon > under Customers header, locate the applicable customer. 

    Under the Requirements column, hover over the icon.

    • Yellow Exclamation icon means one or more requirements are incomplete.
    • Green Check icon means all requirements are completed.

    A pop up window will appear. 

    The first column outlines the community's registration requirements > and the second column reflects the completed portions of profile. 

     

    Once all the requirements are completed, the customer will review/approve the profile and ensure it aligns with their expectations. Upon approval, the customer will connect the profile to their community and trading will commence.

    For any inquires regarding the profile status, please reach out to your customer directly.

     

    Profile Customer Status

    Suppliers can view their connection status with customers linked to their profile:

    By selecting the Home icon, on left side panel > scroll down, to header titled Customers > review status, under Status column.

     

    • Connected: Trading is enabled between this community and supplier.
    • Pending: The community-supplier connections is pending. The community must connect (enable) the supplier before trading can commence. We recommend reaching out to your customer contact to inquiry when the status will reflect connected.
    • Disconnected: This community does not wish to trade with the supplier. To receive more insight regarding the status, we recommend reaching out to your customer contact as they can provide more details and can connect/disconnect supplier profiles.