As a supplier, you may need to resend an integrated purchase order from your customer.
| Note: This option is available if you have Purchase Order Integration enabled. |
Resend an Order
Go to Transactions > click View Orders
The Orders screen will appear to locate the order, by using the Customer, Order Type or Order Number fields. If suppliers do not know the order number, the Order Date From and Order Date To field will assist with locating the order.
| Note: When using the Order Date From field, we recommend selecting one year prior. |
Once the order is located, select the order number > click More Actions > select Resend Order Message. The order will be queued to be resent electronically. If this is successful you should see the order arrive at your purchase order integration endpoint within a couple of minutes.