View Payments

Suppliers can view payment details (e.g. payment date issued by customer) associated with invoices, within their supplier profile.

Access Payments Screen

To access the Payments screen, click Transactions on the left side panel > select View Payments.

Once completed, the Payments screen will appear, to customize search results by utilizing filters:

• Community field: Select the desired customer (Note: if the desired customer does not populate, it is possible the customer is not linked or connected to the profile. You can view customers, by going to Profile on the left side panel > click Customers).
• Payment Status field: Choose from the available options provided (Paying, Paid, Failed or Canceled).
• Payment Date From field
• Payment Date To field
• Payment Number field: If you have the payment number, key in the applicable information.
• Invoice Number field: Manually enter the associated invoice number.

Once the options are selected or applicable information is entered, select Search.

When Will I Get Paid?

Suppliers can view the payment date, issued by the customer. By utilizing the instructions above > click the desired payment number hyperlink (under the Payment Number column)

The specific payment screen will appear > review the payment details, under the Payment header (including the payment date issued by the customer).

Additionally, suppliers can view the invoice details related to the payment on the Invoices tab.